Delivery Information

At Maison Des Cadeaux, we are committed to delivering your orders promptly and efficiently. Below you'll find all the information you need about our delivery options, shipping rates, and the countries we serve.

Domestic Delivery (United Kingdom)

Standard Delivery

Yodel XPECT 48

  • Delivery Time: 2-3 Business Days
  • Cost: £2.99 for orders under £39.98
  • Same-Day Despatch Cut-off: 3pm
  • Free Delivery: Enjoy free standard delivery on orders £39.98 and above.

Example: If you order two items priced at £19.99 each, your total will be £39.98, qualifying you for free standard delivery

Next Day Delivery

DHL UK

  • Delivery Time: Next Business Day
  • Cost: £5.99
  • Cut-Off: 12pm

Upgrade to next day delivery for just £5.99 at checkout.

International Delivery (European Union)

We offer international shipping to select countries within the European Union.

EU Zones 1 and 2

  • Shipping Cost: £14.99
  • Delivery Time: Estimated 2-11 Business Days

Countries in EU Zones 1 and 2:

  • Austria
  • Belgium
  • Bulgaria
  • Croatia
  • Cyprus
  • Czech Republic
  • Denmark
  • Estonia
  • Finland
  • France
  • Germany
  • Greece
  • Hungary
  • Ireland
  • Italy
  • Latvia
  • Lithuania
  • Luxembourg
  • Netherlands
  • Poland
  • Portugal
  • Romania
  • Slovakia
  • Slovenia
  • Spain
  • Sweden

EU Zone 3

  • Shipping Cost: £21.15
  • Delivery Time: Estimated 3-17 Business Days

Countries in EU Zone 3:

  • Norway
  • Switzerland

Countries We Do Not Ship To

Unfortunately, we are unable to ship to certain countries due to shipping restrictions. Please see the list below:

Europe

  • Azerbaijan
  • North Macedonia
  • Ukraine

Americas

  • Cayman Islands
  • Grenada
  • Haiti
  • Paraguay
  • Puerto Rico
  • Venezuela

Asia

  • Bahrain
  • India
  • Lebanon
  • North Korea
  • Pakistan
  • Qatar
  • Saudi Arabia
  • Taiwan
  • Turkmenistan

Africa

  • Burkina Faso
  • Côte d'Ivoire
  • Equatorial Guinea
  • Nigeria
  • South Africa
  • Togo

Oceania

  • Heard & McDonald Islands
  • Samoa

Please Note: We do not ship to any countries outside the UK and the EU countries listed above. This includes the United States, Canada, and other non-EU countries.

Additional Information

  • Order Processing: All orders are processed within 1-2 business days.
  • Tracking Your Order: Once your order has been dispatched, you will receive an email with your tracking information.
  • Customs and Duties: International orders may be subject to customs fees, taxes, and duties. These charges are the responsibility of the recipient.
  • Delivery Delays: While we strive to meet the estimated delivery times, unforeseen circumstances may cause delays. We appreciate your understanding.

How to Contact Us

If you have any questions regarding our delivery options or need assistance with your order, please don't hesitate to contact us:

  • Email: sales@mdcgifts.com
  • Phone: 020 8594 8844
  • Live Chat: Click the live chat icon on our website to chat with us in real-time.

We appreciate your business and look forward to dispatching your next order!